I list item using AddItemCall and it becomes available on my eBay account in active list, but after 1 or 1.5 hours that item becomes unsold despite the fact that in AddItemCallResponse I retrieve "End date" equals to one month + start date, so it shouldn't become unsold so fast.
Could you please help me to resolve this problem, so listed item will not become unsold so fast?
I am using eBay java SDK version 939.
Here is AddItemCallRequest:
<?xml version="1.0" encoding="UTF-8"?> <S:Envelope xmlns:S="http://schemas.xmlsoap.org/soap/envelope/" xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"> <SOAP-ENV:Header> <ebl:RequesterCredentials xmlns:ebl="urn:ebay:apis:eBLBaseComponents" SOAP-ENV:mustUnderstand="0"> <ebl:eBayAuthToken>eBayAuthToken was removed in security purposes<ebl:eBayAuthToken> </ebl:RequesterCredentials> </SOAP-ENV:Header> <S:Body> <AddItemRequest xmlns="urn:ebay:apis:eBLBaseComponents"> <Version>939</Version> <Item> <AutoPay>true</AutoPay> <Country>US</Country> <Currency>USD</Currency> <Description>Toto CARUSOE TOILET TANK COTTON Cotton White</Description> <ListingDuration>GTC</ListingDuration> <ListingType>FixedPriceItem</ListingType> <Location>Morton Grove, Illinois</Location> <PrimaryCategory> <CategoryID>20594</CategoryID> </PrimaryCategory> <ProductListingDetails> <UPC>739268183230</UPC> <BrandMPN> <Brand>Toto</Brand> <MPN>ST706#01</MPN> </BrandMPN> </ProductListingDetails> <Quantity>1</Quantity> <ShippingDetails> <CalculatedShippingRate> <OriginatingPostalCode>60053</OriginatingPostalCode> <PackagingHandlingCosts currencyID="USD">0.0</PackagingHandlingCosts> <ShippingPackage>None</ShippingPackage> </CalculatedShippingRate> <ShippingServiceOptions> <ShippingInsuranceCost currencyID="USD">0.0</ShippingInsuranceCost> <ShippingService>USPSFirstClass</ShippingService> <ShippingServiceCost currencyID="USD">0.0</ShippingServiceCost> <ShippingServiceAdditionalCost currencyID="USD">0.0</ShippingServiceAdditionalCost> <ShippingServicePriority>1</ShippingServicePriority> <FreeShipping>true</FreeShipping> </ShippingServiceOptions> <ShippingServiceOptions> <ShippingInsuranceCost currencyID="USD">0.0</ShippingInsuranceCost> <ShippingService>UPSGround</ShippingService> <ShippingServiceCost currencyID="USD">0.0</ShippingServiceCost> <ShippingServiceAdditionalCost currencyID="USD">0.0</ShippingServiceAdditionalCost> <ShippingServicePriority>2</ShippingServicePriority> <FreeShipping>true</FreeShipping> </ShippingServiceOptions> <ShippingServiceOptions> <ShippingInsuranceCost currencyID="USD">0.0</ShippingInsuranceCost> <ShippingService>FedExHomeDelivery</ShippingService> <ShippingServiceCost currencyID="USD">0.0</ShippingServiceCost> <ShippingServiceAdditionalCost currencyID="USD">0.0</ShippingServiceAdditionalCost> <ShippingServicePriority>3</ShippingServicePriority> <FreeShipping>true</FreeShipping> </ShippingServiceOptions> <ShippingType>Flat</ShippingType> <ExcludeShipToLocation>Alaska/Hawaii</ExcludeShipToLocation> <ExcludeShipToLocation>APO/FPO</ExcludeShipToLocation> <ExcludeShipToLocation>US Protectorates</ExcludeShipToLocation> <ExcludeShipToLocation>Africa</ExcludeShipToLocation> <ExcludeShipToLocation>Asia</ExcludeShipToLocation> <ExcludeShipToLocation>Central America and Caribbean</ExcludeShipToLocation> <ExcludeShipToLocation>Europe</ExcludeShipToLocation> <ExcludeShipToLocation>Middle East</ExcludeShipToLocation> <ExcludeShipToLocation>North America</ExcludeShipToLocation> <ExcludeShipToLocation>Oceania</ExcludeShipToLocation> <ExcludeShipToLocation>Southeast Asia</ExcludeShipToLocation> <ExcludeShipToLocation>South America</ExcludeShipToLocation> <ExcludeShipToLocation>PO Box</ExcludeShipToLocation> </ShippingDetails> <StartPrice currencyID="USD">82.38</StartPrice> <Title>Toto ST706#01 Toto CARUSOE TOILET TANK COTTON Cotton White</Title> <UseTaxTable>true</UseTaxTable> <SKU>HMWA-34413</SKU> <PictureDetails> <GalleryType>Gallery</GalleryType> <PictureURL>http://52.25.213.79/his/url?url=http://ec2-52-10-202-173.us-west-2.compute.amazonaws.com:8080/ImageFolder/resources/files/HM%20WALLACE/Images/Images_UPC/739268183230.jpg</PictureURL> </PictureDetails> <DispatchTimeMax>2</DispatchTimeMax> <ItemSpecifics> <NameValueList> <Name>Brand</Name> <Value>Toto</Value> </NameValueList> <NameValueList> <Name>MPN</Name> <Value>ST706#01</Value> </NameValueList> </ItemSpecifics> <BuyerRequirementDetails> <ShipToRegistrationCountry>true</ShipToRegistrationCountry> <MinimumFeedbackScore>-1</MinimumFeedbackScore> <LinkedPayPalAccount>true</LinkedPayPalAccount> <MaximumUnpaidItemStrikesInfo> <Count>2</Count> <Period>Days_30</Period> </MaximumUnpaidItemStrikesInfo> <MaximumBuyerPolicyViolations> <Count>4</Count> <Period>Days_30</Period> </MaximumBuyerPolicyViolations> </BuyerRequirementDetails> <ReturnPolicy> <RefundOption>MoneyBackOrReplacement</RefundOption> <ReturnsWithinOption>Days_14</ReturnsWithinOption> <ReturnsAcceptedOption>ReturnsAccepted</ReturnsAcceptedOption> <ShippingCostPaidByOption>Buyer</ShippingCostPaidByOption> <RestockingFeeValueOption>Percent_20</RestockingFeeValueOption> </ReturnPolicy> <ConditionID>1000</ConditionID> <ShippingPackageDetails> <MeasurementUnit>English</MeasurementUnit> <PackageDepth measurementSystem="English" unit="inches">0.00</PackageDepth> <PackageLength measurementSystem="English" unit="inches">0.00</PackageLength> <PackageWidth measurementSystem="English" unit="inches">0.00</PackageWidth> </ShippingPackageDetails> </Item> </AddItemRequest> </S:Body> </S:Envelope> And here is appropriate AddItemCallResponse:
<?xml version="1.0" encoding="UTF-8"?> <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"> <SOAP-ENV:Header /> <soapenv:Body> <AddItemResponse xmlns="urn:ebay:apis:eBLBaseComponents"> <Timestamp>2016-03-24T20:40:16.028Z</Timestamp> <Ack>Warning</Ack> <Errors> <ShortMessage>Warning: Invalid free shipping for this service.</ShortMessage> <LongMessage>Warning: Free shipping is only applicable to the first shipping service. Free shipping will not be applied for this service.</LongMessage> <ErrorCode>51095</ErrorCode> <SeverityCode>Warning</SeverityCode> <ErrorParameters ParamID="0"> <Value>FreeShipping</Value> </ErrorParameters> <ErrorClassification>RequestError</ErrorClassification> </Errors> <Errors> <ShortMessage>PayPal payment method added.</ShortMessage> <LongMessage>PayPal added as a payment method because you have set your preference to offer PayPal on all listings.</LongMessage> <ErrorCode>11012</ErrorCode> <SeverityCode>Warning</SeverityCode> <ErrorClassification>RequestError</ErrorClassification> </Errors> <Version>959</Version> <Build>E959_UNI_API5_17871548_R1</Build> <ItemID>201548340776</ItemID> <StartTime>2016-03-24T20:40:13.918Z</StartTime> <EndTime>2016-04-23T20:40:13.918Z</EndTime> <Fees> <Fee> <Name>AuctionLengthFee</Name> <Fee currencyID="USD">0.0</Fee> </Fee> <Fee> <Name>BoldFee</Name> <Fee currencyID="USD">0.0</Fee> </Fee> <Fee> <Name>BuyItNowFee</Name> <Fee currencyID="USD">0.0</Fee> </Fee> <Fee> <Name>CategoryFeaturedFee</Name> <Fee currencyID="USD">0.0</Fee> </Fee> <Fee> <Name>FeaturedFee</Name> <Fee currencyID="USD">0.0</Fee> </Fee> <Fee> <Name>GalleryPlusFee</Name> <Fee currencyID="USD">0.0</Fee> </Fee> <Fee> <Name>FeaturedGalleryFee</Name> <Fee currencyID="USD">0.0</Fee> </Fee> <Fee> <Name>FixedPriceDurationFee</Name> <Fee currencyID="USD">0.0</Fee> </Fee> <Fee> <Name>GalleryFee</Name> <Fee currencyID="USD">0.0</Fee> </Fee> <Fee> <Name>GiftIconFee</Name> <Fee currencyID="USD">0.0</Fee> </Fee> <Fee> <Name>HighLightFee</Name> <Fee currencyID="USD">0.0</Fee> </Fee> <Fee> <Name>InsertionFee</Name> <Fee currencyID="USD">0.0</Fee> <PromotionalDiscount currencyID="USD">0.2</PromotionalDiscount> </Fee> <Fee> <Name>InternationalInsertionFee</Name> <Fee currencyID="USD">0.0</Fee> </Fee> <Fee> <Name>ListingDesignerFee</Name> <Fee currencyID="USD">0.0</Fee> </Fee> <Fee> <Name>ListingFee</Name> <Fee currencyID="USD">0.0</Fee> <PromotionalDiscount currencyID="USD">0.2</PromotionalDiscount> </Fee> <Fee> <Name>PhotoDisplayFee</Name> <Fee currencyID="USD">0.0</Fee> </Fee> <Fee> <Name>PhotoFee</Name> <Fee currencyID="USD">0.0</Fee> </Fee> <Fee> <Name>ReserveFee</Name> <Fee currencyID="USD">0.0</Fee> </Fee> <Fee> <Name>SchedulingFee</Name> <Fee currencyID="USD">0.0</Fee> </Fee> <Fee> <Name>SubtitleFee</Name> <Fee currencyID="USD">0.0</Fee> </Fee> <Fee> <Name>BorderFee</Name> <Fee currencyID="USD">0.0</Fee> </Fee> <Fee> <Name>ProPackBundleFee</Name> <Fee currencyID="USD">0.0</Fee> </Fee> <Fee> <Name>BasicUpgradePackBundleFee</Name> <Fee currencyID="USD">0.0</Fee> </Fee> <Fee> <Name>ValuePackBundleFee</Name> <Fee currencyID="USD">0.0</Fee> </Fee> <Fee> <Name>PrivateListingFee</Name> <Fee currencyID="USD">0.0</Fee> </Fee> <Fee> <Name>ProPackPlusBundleFee</Name> <Fee currencyID="USD">0.0</Fee> </Fee> <Fee> <Name>MotorsGermanySearchFee</Name> <Fee currencyID="USD">0.0</Fee> </Fee> </Fees> <DiscountReason>SpecialOffer</DiscountReason> </AddItemResponse> </soapenv:Body> </soapenv:Envelope>
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