So, I've been assigned to look for some answers about this.
I bought a plugin for Redmine, called Helpdesk Plugin (http://ift.tt/1pWAAfZ) which obviously is a ticketing system.
Is there anyway of connecting this specific plugin to a external website to extracts ID's from the people that use the remote website and as they are uploading their ticket/issue we would know who that person was from a special ID. Maybe through a XML API? Or a Feed?
Best regards.
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