I am managing a mail server, and would like to have my Outlook users be able to automatically set up their mail server information. Normally this is done with an autodiscover file. Here's how I understand it works with mymaildomain.com
as an example (not the actual domain):
- Host a file at
mymaildomain.com/autodiscover/autodiscover.xml
(https) with the correct information - User enters
foobar@mymaildomain.com
and their correct password - Outlook then tries to fetch the autodiscover XML from one of the following URLs:
- Outlook uses the information in that file to populate the correct fields like IMAP, POP, and SMTP server names, ports, etc.
I've got the file hosted (pasted below) and when I open a browser or use curl to GET
or POST
the URL, I get HTTP/200
and the XML is returned properly. When I try it in Outlook for Mac 15.17.1, it doesn't work. When I use the Remote Connectivity Analyzer, it gives me the following error:
The Microsoft Connectivity Analyzer is attempting to retrieve an XML Autodiscover response from URL https://mymaildomain.com:443/Autodiscover/Autodiscover.xml for user testlogin@mymaildomain.com. The Microsoft Connectivity Analyzer failed to obtain an Autodiscover XML response. Additional Details An HTTP 500 response was returned from Unknown. HTTP Response Headers: Connection: close Accept-Ranges: bytes Content-Length: 2524 Content-Type: text/html Date: Thu, 17 Dec 2015 22:15:53 GMT Server: "" Elapsed Time: 582 ms.
What's baffling is that any other method I use to request the autodiscover.xml file, I'm able to get it. So why can't Outlook or the Remote Connectivity Analyzer fetch it properly? XML file below.
Thanks
<Autodiscover xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006"> <Response xmlns="http://schemas.microsoft.com/exchange/autodiscover/outlook/responseschema/2006a"> <Account> <AccountType>email</AccountType> <Action>settings</Action> <Protocol> <Type>IMAP</Type> <Server>imap.mymaildomain.com</Server> <Port>993</Port> <DomainRequired>on</DomainRequired> <SPA>off</SPA> <SSL>on</SSL> <AuthRequired>on</AuthRequired> </Protocol> <Protocol> <Type>POP3</Type> <Server>pop.mymaildomain.com</Server> <Port>995</Port> <DomainRequired>on</DomainRequired> <SPA>off</SPA> <SSL>on</SSL> <AuthRequired>on</AuthRequired> </Protocol> <Protocol> <Type>SMTP</Type> <Server>smtp.mymaildomain.com</Server> <Port>465</Port> <DomainRequired>on</DomainRequired> <SPA>off</SPA> <SSL>on</SSL> <AuthRequired>on</AuthRequired> <UsePOPAuth>on</UsePOPAuth> <SMTPLast>on</SMTPLast> </Protocol> </Account> </Response> </Autodiscover>
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